1. Do you have open gym hours?
At this time, Boston Underground Strength Training does not offer open gym hours. Personal attention toward achieving your goals is our highest priority. We provide structured coaching services throughout the day and want to be certain we do not distract our members. Once you meet us, you will learn that our programs are developed in a way to offer our members the greatest personal benefit. We believe providing a non-distracting environment is the best way to foster growth.
2. Can I stop in to check out the facility?
Yes, please do. We request that you make an appointment with us prior to your visit. This will allow us to get to provide you with personal attention and help to better assess what would work best for your fitness goals. You can schedule an appointment by contacting us.
3. Do you offer free classes?
Boston Underground Strength Training only offers classes and training in packages.
4. Can you drop-in for classes?
We offer multiple packages for classes. The packages range from 4-12 classes per month. Class size is limited to ensure personal attention. Participants sign up to attend class ahead of time on our website or our mobile app. If space is available, you may sign up the day of the class. However, as space is limited, our members usually sign up ahead of time to ensure availability. Thus, drop-in attendance is not available at this time.
5. Is there a general use of the gym if you purchase a membership?
As our service is to provide structured coaching for our members, open gym hours are not available. Memberships are based off of how many times you plan on training with a coach at our facility.
6. How long are your contracts?
We understand that your schedule can change from month to month and you might not be able to get here as often as you would like. Rather than tying our members into contracts, our packages are purchased on four week basis. This allows people to flex their fitness goals to match their personal scheduling demands.
Members must cancel 12 hours prior to their training session.*
Members must cancel 4 hours prior to their training session.*
Members must cancel 6 hours prior to their training session.*
*Failure to cancel within the specified timeframe will result in the loss of that session.
Payment is due in full prior to the start of any service and is based on how many times you train, with a coach, on a weekly basis for one month. You may increase or decrease your training frequency on a monthly basis.
All packages expire a month from the date of purchase. There are no extensions and remaining sessions cannot be rolled over to another package.
We do not credit or refund for any charges that have already been processed.
If you still have questions, please do not hesitate to contact us.