FAQs

FREQUENTLY ASKED QUESTIONS

1. Do you have any open gym hours?
Due to the size of our facility and schedule of services, we don’t have an option for open gym hours.

2. If I’m a member, can I come in and workout on my own?
Because we are a coaching facility, our memberships are based on how many times you plan on training with a coach on a weekly basis.

3. Do you have locker rooms?
We do not have locker rooms, but we do have two bathrooms located in our facility that you can use to change into your gym attire, if needed. We have limited storage for personal items, so we ask that you come as prepared as possible for your training session.

REFUND Policy

BUST does not issue refunds for past payments or unused sessions.

With membership at BUST, you agree to follow our rules and policies. We do reserve the right to cancel a membership if the policies are not followed. In that event, we will issue a refund for a pro-rated portion of your membership. 

Inclement Weather Policy

In case of inclement weather:

We will send you an email the night before letting you know if a class cancellation may be pending. 
We’ll make the decision to cancel at least three hours before the class. 
If we cancel class, you will receive an email from us. It will also be cancelled on Mindbody. Just in case, if you don’t receive an email, always check the Mindbody Mobile App prior to class.
 
If you still have questions, please do not hesitate to contact us.