Private TRAINING FAQs

PRIVATE Training MEMBERSHIPS

1. How do Private Training memberships work?

We offer single packages (buy as you go) for private training, for either 4, 8, or 12 sessions.

2. How do I cancel my membership?
With the single packages, they will automatically end on the expiration date. It would be up to you to purchase another package.

3. How long do I have to use my sessions?
One calendar month from your purchase date.

4. How long do I have to use my sessions?
One calendar month from your purchase date.

5. What if I can’t make a session?
We require 24 hour notice to cancel your session. If you do that, you’ll have to find another day within the month to make up the session. Unused sessions do not rollover into the next month.

6. Can I transfer my remaining sessions to another member?
Unfortunately, training sessions cannot be transferred over to another member.

7. Can I freeze my membership?
Because you have the flexibility to purchase packages based on your schedule, we do not offer freezes.

8. What if I’m injured?
Bring us a note from your doctor and we’ll put your sessions on hold until you’ve recovered. You will need medical clearance before reactivating. 

9. What is your refund policy?
BUST does not issue refunds for past payments or unused sessions.

With membership at BUST, you agree to follow our rules and policies. We do reserve the right to cancel a membership if the policies are not followed. In that event, we will issue a refund for a pro-rated portion of your membership. 

CANCELLATION POLICY

Private Training
Members must cancel 24 hours prior to their training session.

*Failure to cancel within the specified timeframe will result in the loss of that session.
 
If you still have questions, please do not hesitate to contact us.